Terms and Conditions
Welcome to Dirkha, an Indian handcrafted clothing brand.
By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Information
This website is owned and operated by Dirkha.
Throughout the site, the terms “we”, “us”, and “our” refer to Dirkha. By visiting our website or purchasing from us, you agree to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
2. Eligibility to Use Website
By using this website, you confirm that:
-
You are at least 18 years old, or
-
You are accessing the site under the supervision of a parent or legal guardian.
3. Products & Availability
-
All products displayed on Dirkha are subject to availability.
-
We reserve the right to modify, discontinue, or limit the quantity of any product without prior notice.
-
Since our products are handcrafted, slight variations in color, design, or embroidery may occur and are not considered defects.
4. Pricing & Payments
-
All prices on the website are listed in Indian Rupees (INR).
-
Prices may change without prior notice.
-
Payments are processed through secure third-party payment gateways.
-
Dirkha does not store any card, UPI, or banking information.
5. Orders & Acceptance
-
After placing an order, you will receive an order confirmation via email or SMS.
-
Dirkha reserves the right to cancel or refuse any order due to:
-
Stock unavailability
-
Pricing errors
-
Incomplete or incorrect information
-
Suspected fraudulent activity
-
In such cases, any payment received will be refunded as per our refund policy.
6. Shipping & Delivery
-
Orders are usually delivered within 3–5 business days.
-
Delivery timelines may vary based on location, courier service, or unforeseen circumstances.
-
Dirkha is not responsible for delays caused by courier partners, weather conditions, or incorrect address details provided by the customer.
Please refer to our Shipping Policy for detailed information.
7. Returns, Refunds & Exchanges
-
Returns and refunds are governed by our Return & Refund Policy.
-
Only eligible products will be accepted for return or exchange.
-
Dirkha reserves the right to inspect returned items before approving refunds or exchanges.
8. Intellectual Property Rights
-
All content on this website, including logos, images, text, designs, graphics, and brand elements, is the intellectual property of Dirkha.
-
Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.
9. User Conduct
You agree not to:
-
Use the website for unlawful or unauthorized purposes
-
Attempt to gain unauthorized access to our systems
-
Upload or transmit viruses, malware, or harmful code
-
Misuse or abuse website features or services
10. Third-Party Links
Our website may contain links to third-party websites for convenience.
Dirkha is not responsible for the content, privacy policies, or practices of any third-party sites.
11. Limitation of Liability
Dirkha shall not be liable for any indirect, incidental, or consequential damages arising from:
-
Use or inability to use the website
-
Product delays or unavailability
-
Unauthorized access to personal information
Use of the website is at your own risk.
12. Indemnification
You agree to indemnify and hold harmless Dirkha from any claims, damages, or expenses arising from your violation of these Terms & Conditions or misuse of the website.
13. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.
14. Changes to Terms & Conditions
Dirkha reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website constitutes acceptance of the updated terms.
15. Contact Information
For any questions regarding these Terms & Conditions, contact us at:
Email: contact@dirkha.in
Brand: Dirkha – Handcrafted Indian Clothing